If the global pandemic has taught us anything, it is that making the switch to full-time remote teams is not as impossible as once thought. More and more businesses are making the shift to remote teams with each passing day.
One of the key aspects to having a successful remote team is proper training. But how can you execute training programs without gathering everyone together? Here are some of the best types of online training programs available.
Onboarding
Onboarding training typically starts on the employee’s first day with the company. Onboarding differs from basic orientation in more than a few ways. Onboarding can last up to a year depending on the organization whereas orientation is a single day.
The goal of onboarding is to familiarize employees with the current work environment as well as teach and develop skills that are pertinent to the role. The result is employees who are better suited to do their jobs well and to maximize the potential of each.
Technical Skills Development
Regardless of how strong one’s technical skills are, things are constantly changing and there is always room for improvement. Technical skills include having a fundamental base for learning the daily activities of the job.
Moreover, it is a great way for current employees to stay up-to-date with the latest in developments or to ensure that employees are trained in the latest procedures.
Training on Products and Services
No matter what your business does or sells, it is imperative that everyone on the team know what the current and future offerings of the company are. Without that information, how can they properly relay to the customer what is being offered?
This type of training is also great when running new services or specials. It allows employees both experienced and new to stay abreast of current programs, specials, and incentives that your business may be running. No matter what, your team can never be too informed on a product or service. A little training can keep them up to speed on the latest offerings.